01
Low back & neck
Episodes that lock you up on waking, pain that travels into a leg or forearm, and the stiff middle ground after an acute flare has settled but normal movement has not returned.
Musculoskeletal physiotherapy
Treat the pain, rebuild the capacity
A one-room clinic for backs, necks, knees, shoulders and running injuries. Every appointment is a full forty-five minutes with the same physiotherapist: assessment, hands-on treatment, and a written plan you take away with you.
- Appointment lengthA full 45 minutes
- ContinuityThe same clinician each visit
- You leave withA written, dated plan
- AccessNo referral needed
What we treat
Six lanes of work, and the problems that sit in each
If what you are dealing with is not listed, write it in the request form. We will tell you honestly whether physiotherapy is the right first step.
02
Knees & hips
Stairs, squatting and sleeping on one side. We test load tolerance rather than guessing from the scan, then work out how much the joint will accept this month.
03
Shoulders
Reaching behind you, overhead lifting at work, and night pain. Shoulders usually need a longer runway, so we set the review points before you start.
04
Running & load injuries
Brought on by a change in mileage, surface or shoes. We rebuild tissue tolerance and rewrite the week's training rather than telling you to stop entirely.
05
Post-operative rehab
Staged work that respects the surgeon's protocol, from early range and swelling control through to the strength and confidence needed to get back to your sport or trade.
06
Persistent pain
Pain that has outlasted the original injury. Longer conversations, gentler starting doses, and a plan built around the activities you have stopped doing.
Appointments
Four formats, so you can ask for the right slot
Choose the nearest match in the request form. If it turns out to be the wrong one, we change it before your visit rather than cutting the appointment short.
| Appointment | Length | What it includes |
|---|---|---|
| Initial assessment | 45 min | Full history, physical testing, hands-on treatment on the day, and a written plan with three or four exercises and a review date. |
| Follow-up treatment | 30 min | Retesting what changed, manual therapy or dry needling where it helps, and the next progression of your plan. |
| Extended rehab review | 45 min | For post-operative and later-stage work. Strength testing on the movement floor and a rewritten programme for the next block. |
| Movement screening | 60 min | No current injury. Load and range testing before a season, an event build-up or a return to lifting, with a written summary. |
Inside the north room
One treatment plinth, one movement floor, north light
The clinic is a single quiet room rather than a corridor of cubicles. Half of it is set up for hands-on work, the other half has enough space and load to test what you can do.
- Hands-on kitTreatment plinth, mobilisation belts, sterile single-use needles for dry needling, and taping stock for the walk home.
- Testing kitHandheld dynamometer, calibrated step and box, timing gates for return-to-run work, and a plate-loaded rack.
- PracticalitiesStep-free entrance, a changing screen, somewhere to leave a bike, and a kettle that is always on.
Your first visit
What the forty-five minutes actually look like
Nobody enjoys arriving somewhere new in pain and not knowing the shape of the appointment. Here it is, in order.
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Step 01
Before you arrive
Wear shorts or loose trousers and bring the shoes you train or work in. If you have had a scan or an operation, send the report with your request so we read it beforehand.
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Step 02
Assessment
Around twenty minutes of history and physical testing: what aggravates it, what settles it, what the joint and the tissue will take today. You hear the reasoning as we go.
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Step 03
Treatment on the day
Manual therapy, mobilisation, dry needling or taping where it earns its place, then the first exercises practised with you until they feel repeatable.
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Step 04
The plan
You leave with three or four exercises written down, the loads and frequency, what to expect over the next fortnight, and a dated point at which we review honestly.
Who you'll see
Two clinicians, and you stay with the one who assessed you
Continuity is the point of a small clinic. Whoever carries out your initial assessment keeps your case through to discharge unless you ask otherwise.
Lead musculoskeletal physiotherapist
Elin Marsh
Elin opened the north room after a decade in outpatient musculoskeletal clinics. She takes most of the spinal and shoulder caseload and runs the Thursday late clinic.
- Low back, neck and thoracic pain
- Shoulder assessment and staged loading
- Persistent pain and flare planning
- Dry needling and manual therapy
Physiotherapist — rehab & strength
Theo Baptiste
Theo came from club-level sport and handles the later stages: knees, tendons and the long road back from surgery. He writes the programmes that run alongside your own training.
- Knee and hip loading, post-operative stages
- Achilles, hamstring and plantar heel pain
- Return-to-run and return-to-lift testing
- Movement screening before a season
Questions
The things people ask before booking
Straight answers, including the ones that might send you somewhere else.
Do I need a referral from a doctor?
No. You can request an appointment directly. If your insurer requires a referral before they will reimburse, check their policy first, and if we think you need a medical opinion before physiotherapy we will say so at the assessment.
What should I wear and bring?
Shorts or loose trousers, plus a vest or t-shirt you can move your arms in freely. Bring the footwear you run, lift or work in — worn soles tell us more than a description does. There is a changing screen if you would rather change here.
How many appointments will I need?
We cannot know that at the request stage, and anyone who promises a number before assessing you is guessing. What we will do is give you an expected range and a dated review point at the end of the first visit, then revise it out loud if progress differs.
Will the treatment hurt?
Some testing reproduces your symptoms briefly — that is how we identify the structure involved. Hands-on work should sit at a level you can breathe through, and you can stop anything at any point. Mild soreness for a day afterwards is common and settles.
Can I claim through private health insurance?
We issue an itemised receipt after each appointment with the information most insurers ask for. Policies differ, so confirm your cover and any pre-authorisation requirement with your provider before the first visit.
I already train — will you just tell me to stop?
Rarely. Complete rest is usually the slowest route back. Bring your current programme or training week and we will adjust volume, range and exercise selection around the injury so you keep as much of it as the tissue will tolerate.
What if I need to move or cancel an appointment?
Reply to your confirmation email as early as you can and we will move you to the next suitable slot. Because the diary is one room and one clinician, late changes usually mean a longer wait for the replacement time, so earlier notice genuinely helps.
Request an appointment
Tell us what is going on and when you can get here
We read every request ourselves and reply by email, normally within one working day, with the times that fit and the format we think you need. Nothing is charged or confirmed until you agree the slot.
- Monday & Tuesday7.30 – 17.00
- Wednesday9.00 – 17.00
- Thursday late clinic10.00 – 19.30
- Friday7.30 – 14.00
- WeekendClosed